Royal Blue Prom Dresses Baby Blue Prom Dresses
Online help
Orders
i. How practice I place an gild?
To place your order, simply follow the steps every bit shown below:
1. Go to the item page.
2. Cull your preferred colour and size (if applicable).
iii. Click "Add to Cart" 
four. Review that everything is correct and click "Checkout". 
five. Go to the checkout page.
half dozen. If y'all're a registered client, sign in commencement. If you lot're a new customer, checkout equally guest now. 
seven. Fill out all shipping and payment information.
viii. Click "Identify Club" 
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Delight exist sure to read all emails from us carefully.
If you need further guidance or encounter any issues when placing your social club, please Contact United states, and we'll get back to you as shortly as possible."
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two. I ordered a standard-size clothes, not a custom-fabricated 1. Why is it taking and then long?
All of our dresses are made to order, whether yous ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product folio. 
If you've already placed an society, your estimated delivery date is in your Social club Confirmation email. Or yous can find it on the Order Details page via this link.
Once your order has been shipped, we volition email you lot a confirmation and tracking number with updated delivery information. Alternatively, y'all tin can retrieve the tracking number on the lodge details page via this link. 
If your estimated delivery appointment has passed and you society hasn't been delivered, delight Contact Us for further assistance.
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three. How can I track my social club status?
1. You tin log in our website with your email and rails your club status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, y'all could merely use "look up a single order" part to track your social club. Please refer to the post-obit steps:
1). Become to Sign In My Business relationship at the correct top of our website.
ii). Click "gild status"
iii). Enter your Gild Number and Electronic mail Accost to see your social club details.
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4. When will I receive my order?
Once you lot identify an order, it will take united states some time to either process or make the requested items before the guild ships out to yous.
Estimated Receiving Fourth dimension = Processing Time + Shipping Fourth dimension
Before placing an social club, you tin check the specific processing time on Each Product folio. The shipping time depends on aircraft methods. The fastest shipping - expedited shipping takes three-6 days for the shipment. The standard aircraft takes v-8 days. The super save shipping (but for orders of accessories valued less than $l) takes 15-xxx days for the shipment. The sooner you identify an guild, the sooner we beginning preparing your particular(s). 
If you've already placed an order, your estimated commitment engagement is in your Order Confirmation email. Or you can find it on the Social club Details page via this link.
Once your club has been shipped, nosotros will e-mail y'all a confirmation and tracking number with updated delivery data. Alternatively, y'all can recall the tracking number on the social club details page via this link.
If your estimated commitment engagement has passed and you lot order hasn't been delivered, please Contact United states for further assistance. 
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Product
1. What is the all-time way to cull my size?
Please kindly refer to our Size Nautical chart to choose the correct size.
If your measurements marshal with our size chart, I advise you choose standard size.
If your measurements cannot be plant in the size chart, I recommend yous choose custom size to ensure the clothes fits you.
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ii. Will my item be exactly the same color as what is shown on your website?
Our color charts online have been adapted to display color as close as possible to the color of the bodily fabrics. Withal, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are bailiwick to the actual dresses you become. Nosotros suggest you guild a fabric swatch to view colors in person.
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iii. Could nosotros become color swatches to see what the colors look like in reality?
4. How can I brand certain all of my dresses are the same colour?
Colour consistency is of the utmost importance of course. Withal, there is a take chances that in that location will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might exist slightly unlike.
You need to order all dresses within 24 hours and contact the states to tell united states all the dress should be in the same colour. Then, all the dresses will be cut from the same bolt of cloth to make sure they come in the verbal same color.
After 24 hours, nosotros cannot guarantee any belatedly orders will be included in the aforementioned dye lot as the rest of your party.
Go on in mind that screen resolutions can alter the manner colors look on your computer depending on how you have it ready. We always recommend ordering Swatches (gratuitous shipping) beforehand so you tin see the true color quality of each fabric in person. Please notation that unlike types of fabrics exercise take the dye differently, and will not match perfectly.
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5. Tin I change the design of a dress?
Currently we can only add together spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact The states for more information.
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Payment
ane. What methods of payment do you accept?
You can use whatever of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with u.s.a..
Delight see below the payment methods we accept: 
*Please annotation, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your state, you will see this payment choice at checkout.
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2. How can I pay with Wire Transfer?
To send a wire transfer, just submit instructions to your bank, and provide the information well-nigh our business relationship (yous can detect this on the social club details folio).
After yous transfer your money, delight inform us of which method y'all use, sender name, transaction ID and the transaction corporeality as well equally the country you transfer the coin from. Y'all tin can likewise choose to conversation at present or email us.
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three. How can I change payment methods?
If you have an unpaid order and want to use a different payment method, it'south easy:
i. Sign into 'My Business relationship' and click 'My Orders' in the upper right corner.
2. Click on the unpaid guild yous want to consummate payment on.
3. Click 'Edit Order' and select your desired payment method, and so go along to pay.
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Delivery
1. Where/What countries practise y'all send to?
We ship worldwide to nigh every country across the globe, roofing North and South America, Europe, Asia, Africa, Oceania, and more.
We use the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your aircraft destination is not available at checkout, please just Contact Us.
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two. What aircraft methods exercise yous offer?
Expedited Shipping, Standard Aircraft, and Super Salvage Shipping are available for most of the countries that nosotros send to. Once you've entered your shipping address, y'all'll be able to encounter the bachelor shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You lot may add items to the checkout page to check on the accurate shipping fee. Customers can likewise place a test order to check the total price. 
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three. What if I need to change my aircraft address?
Aye, you can change the shipping address Earlier Shipment. Please Contact Us. We will right your shipping address and send you a confirmation email as presently as possible.
While we tin can no longer make any changes to your address, if your package is being shipped, you lot volition need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can identify a new one as you lot want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."
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iv. How much does shipping price?
The shipping costs depend on the weight of the social club, the state of destination and the shipping method, if you put all items in the cart and become to checkout, you will run into the aircraft costs, which are automatically calculated past the system. 
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Returns
i. What is your return policy?
JJ'due south House volition issue a full refund including tax and aircraft for whatsoever damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Client Service squad direct for assistance with processing your render.
Delight keep in mind that all dresses are uniquely made to social club to keep costs low for our customers. We too empathise that colors on your figurer screen can exist a little different to how they appear in person. For these reasons, nosotros encourage y'all to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ'south House will only issue i prepaid render label per order. You lot will exist responsible for paying shipping fees including, simply not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ'due south House will issue a full refund of the cost of the returned product if you are non satisfied with your detail(s). Contact our Client Service to initiate the return process within 14 days upon receiving your particular(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. Nosotros cannot process the return of any faulty detail.
* Original shipping fee & render shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, nosotros cannot afford to accept the 'buy-many-keep-1' purchase. Our customer service squad may cancel an society believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ'due south Business firm, we understand that yous may want the clothes to platonic fit! To assist you out, we offer custom sizing on almost of our dresses. Custom sizing takes the aforementioned amount of time to make and ship to yous!
A few things to remember near custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, pinnacle, and hollow-to-floor). That ways no one else will be able to vesture that clothes once it'due south made. Considering of this, we are unable to have whatsoever returns on custom dresses. Please double cheque your measurements and color pick earlier ordering.
We sympathise that sometimes modest alterations are needed, nosotros offer limited alterations reimbursement for merely our custom sizes. Simply ship united states of america a moving-picture show of your receipt from the tailor and your guild number and nosotros'll do the remainder! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL Care ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE Sale ITEMS:
All Sample Sale items are final auction. No returns, no refunds, no exchages.
Exchange POLICY
Nosotros do not offer an exchange service for any products at this time. Because all items are fabricated-to-social club, we do not have prepare-made dresses or products that tin exist shipped in substitution for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are bailiwick to the current production catamenia.
HOW TO RETURN
i. Submit a return request at Contact United states of america to Customer Service within 14 days of receiving your club. Please include the reason for return and photographs for verification.
two. Once we have canonical your request, yous will be sent a return form which needs to be included with your return. Delight send your item(due south) using local post within 14 days from receiving the return course.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return asking.
4. Once confirmed, the refund will be credited dorsum to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the correct to turn down the return if received in an unacceptable status.
* We cannot procedure any products that are returned without our prior knowledge.
* We are not liable for render particular(southward) that are lost or damaged, delight keep the receipt with tracking information.
Counterfoil POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Cloth Costs, with this in listen, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel club within 24 hours of payment for a full refund.
• Cancel order 24–72 hours afterward payment: 80% refund + shipping fee.
• Cancel social club 72-120 hours later payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee simply.
• One time your order is shipped, it cannot be cancelled."
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2. What is your render/exchange process?
You lot may need to Contact US to initiate the return process inside 14 days upon receiving your items. Our later on-sales department volition handle the upshot thereafter.
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3. Can I render a standard-size apparel?
Yep, you can render whatsoever standard size detail within 14 days of receipt of your item for a full refund (excluding shipping fee, equally long every bit it is unworn, unwashed, unaltered, undamaged, original tags attached).
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My Business relationship
1. How I tin can modify my email address?
We can alter email address for you. Please Contact U.s. with your new email address. Nosotros will change it within 24 hours.
If there is no social club under your business relationship, nosotros propose you to register a new account on our website with your email address beginning and send united states of america an email. One time getting your confirmation, nosotros will transfer the account data for y'all.
Please click here to register your new business relationship.
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2. What should I do if I forget my password?
If you've forgotten your password, please click this link to reset your password. Nosotros'll then email you a link directly to your registered e-mail accost to reset your password.
Nosotros recommend checking your junk and spam folder if you're having problem finding it.
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About JJsHouse
1. Do you have a shop?
We are sorry but currently we practice non have whatever physical stores. As an e-commerce company, we just do business organisation online. You can come across the products on our website and place the order. We will make the products for you once your guild is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, y'all can cull custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress volition fit y'all well. Each of our dresses is totally made to order co-ordinate to our pictures. We sincerely hope you could give us a try.
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2. Why choose JJsHouse?
JJ's House is a global online retailer. Our innovative approach brings you lot the best in formal clothing at affordable prices – and our in-house designers have created a wide range of looks to take you dressed to impress anywhere, someday. All our dresses are made-to-measure by our practiced tailors to ensure the perfect fit, but for you. Nosotros pride ourselves on being socially and environmentally conscious - our fabricated-to-order model means the fabric and other materials used don't go to waste product. We piece of work in close, off-white partnership with our tailors.
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Source: https://www.jjshouse.com/Cheap-Prom-Dresses-c18/Sky-Blue_p23507i23524/